Modernizing the National Park Service Concession Program

Hearing Date: July 23, 2015 9:00 am 2154 Rayburn HOB

0721 Parks


  • To examine current National Parks Service (NPS) concessions policies.
  • To look at potential solutions for increasing revenue and attendance at national parks.



  • NPS was established in 1916 and oversees many prominent tourist attractions across the U.S.
  • Many essential components of national parks such as campgrounds, lodging, or food service are contracted out to private companies known as concessioners, rather than run by NPS itself.
  • Concessioners employ over 25,000 people within the national parks system and provide more than $1 billion in goods and services to visitors every year.
  • NPS faces an $11.49 billion maintenance backlog.NPS concession laws and policy may contribute to this backlog and keep the NPS from maximizing the visitor experience at national parks across the country.

Witnesses and testimonies

Name Title Organization Panel Document
Lena McDowell Chief Financial Officer for the National Park Service U.S. Department of the Interior Document
Alex Klein Vice President & General Manager Grand Teton Lodge Company and Flagg Ranch Company Document
Terry MacRae Chairman & Chief Executive Officer Hornblower Tours (Alcatraz and Statue of Liberty) Document
Chris Belland Chairman & Chief Executive Officer Historic Tours of America Document

Related Documents

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